Policies
Trustwide policies
The Good Shepherd Trust Policies
Behaviour & Discipline in Schools Guidance
Public Sector Equality Duty: Objectives Statement
school policies
Complaints Procedure
The Good Shepherd Trust has a Trust wide Complaints Policy and Procedure which must be followed for any complaints. The policy sets out the procedure to be followed for all complaints, irrespective of which team member the complaint relates to. You can find both the policy and the forms to complete on the GST website here. Alternatively, they can be requested from the school office too.
In addition, the Department for Education, in partnership with Ofsted and ParentKind, has published new guidance for parents on how to raise concerns or make complaints to resolve any issues quickly, easily and positively.